Peek inside Heathrow’s new VIP terminal: exclusive travel from door to departure
The Windsor is Heathrow’s newly refurbished private terminal boasting a private gallery, cuisine from a Michelin-starred chef, and butler and chauffeur services

Heathrow has unveiled a newly renovated private terminal for VIPs, designed for seamless and discreet travel throughout the departure and arrival process. The refurbishment, which cost £3 million, includes upgraded lounges, an atrium, and a curated private gallery with artwork from the likes of Banksy, Andy Warhol and Picasso – all available to be purchased at the click of a button through a QR code.
The art collection will be refreshed every two months, as part of an ongoing partnership with art Tanya Baxter Contemporary.
Inside Heathrow’s new luxurious VIP terminal
Dubbed The Windsor, the terminal offers an array of services from private chauffeurs, to butler services, and personal shopping. Of course, dining doesn’t stray from the theme of luxury with exclusive dishes from Michelin-starred chef Jason Atherto including English butter shortbread with praline cream, Earl Grey tea ice cream, custard sauce and charred mandarin.
The lounge interiors were designed to create a ‘home away from home’ feel. Eight private lounges were designed by Oliver Burns Studio and present a bright and airy feel. Elegance is at the core and is accentuated through local craftsmanship, including Axminster carpets and furnishings, alongside further details by Tom Dixon and Commune.
Heathrow is no stranger to accommodating luxury travel, and was the first in the world to offer a private service in the early sixties, which served diplomats and royalty exclusively. The Windsor lounge’s refined refresh is in addition to Heathrow’s £2.3 billion investment plan to upgrade the airport.
‘The Windsor by Heathrow is more than just a rebrand, it’s a testament to our heritage in pioneering luxury travel,’ says Charlotte Burns, VIP lead at Heathrow. ‘From our carefully curated interiors to our exceptional service, we provide our guests with an unparalleled experience that reflects the finest of British hospitality. From the moment you step out of your front door to the second you board your plane, we ensure that every detail is taken care of – making your journey seamless, relaxing and unforgettable.’
Prices start at £3,812 for up to three guests; heathrowvip.com
Wallpaper* Newsletter
Receive our daily digest of inspiration, escapism and design stories from around the world direct to your inbox.
Tianna Williams is Wallpaper*s staff writer. Before joining the team in 2023, she contributed to BBC Wales, SurfGirl Magazine, Parisian Vibe, The Rakish Gent, and Country Life, with work spanning from social media content creation to editorial. When she isn’t writing extensively across varying content pillars ranging from design, and architecture to travel, and art, she also helps put together the daily newsletter. She enjoys speaking to emerging artists, designers, and architects, writing about gorgeously designed houses and restaurants, and day-dreaming about her next travel destination.
-
We take the new Jaecoo 7 SUV along South Africa’s famous Garden Route
Endurance, efficiency and economic soft power, Wallpaper* experiences China’s new SUV challenger on a gentle safari across South Africa
By Adam Hay-Nicholls Published
-
Join our world tour of contemporary homes across five continents
We take a world tour of contemporary homes, exploring case studies of how we live; we make five stops across five continents
By Ellie Stathaki Published
-
'Imagine if new technologies were rooted in empathy': women, computing and radical software in Vienna
'Radical Software: Women, Art & Computing 1960–1991' doesn’t pretend to portray the totality of tech in art, instead taking the specific 31-year period of the title to shed light upon 48 women artists who engaged critically with computation
By Will Jennings Published
-
Now boarding Air Anya: Anya Hindmarch’s ode to aviation’s golden age
Anya Hindmarch’s new London concept store and travel accessories collection celebrate the glamour of 1970s air travel
By Sofia de la Cruz Published
-
‘A place for carnivores’ – Ibai is a London restaurant that celebrates Basque Country beef
A Clerkenwell restaurant where unhurried steak is the star of the show
By Lisa Wright Published
-
La Môme London finds its home at The Berkeley hotel
All the razzle-dazzle of Cannes and Monte Carlo is wrapped up in this one fabulous dining room and terrace in London
By Ben McCormack Published
-
The new dawn of the London sandwich shop
The appeal of a quick meal between two slices of bread has long held sway in the UK. We look back on the rise of the sandwich shop and explore the new wave of London venues that are making it a more stylised experience
By Toyo Odetunde Published
-
Must-visit cinemas with award-worthy design
There’s more magic to the movies at these design-led cinemas, from Busan Cinema Centre’s ‘flying’ roof to The Gem Cinema Jaipur’s art deco allure
By Sofia de la Cruz Published
-
London's coolest design-led coffee shops for your Fashion Week fix
Coffee shops are the heart of London’s neighbourhoods, discover those fusing speciality beans and stylish interiors for the perfect brew
By Sofia de la Cruz Published
-
Shakara is a stylish new addition to London's West African dining scene
Shakara, a new Marylebone bar and dining room, adds to the city's ever-more impressive high-end West African dining scene
By Ben McCormack Published
-
First a fishmonger then a restaurant, how Applebee’s became a Borough Market staple
In line with the London seafood restaurant’s 25th anniversary, Applebee’s is reopening with a new menu and a new look courtesy of design studio A-nrd
By Ben McCormack Published