Peek inside Heathrow’s new VIP terminal: exclusive travel from door to departure
The Windsor is Heathrow’s newly refurbished private terminal boasting a private gallery, cuisine from a Michelin-starred chef, and butler and chauffeur services

Heathrow has unveiled a newly renovated private terminal for VIPs, designed for seamless and discreet travel throughout the departure and arrival process. The refurbishment, which cost £3 million, includes upgraded lounges, an atrium, and a curated private gallery with artwork from the likes of Banksy, Andy Warhol and Picasso – all available to be purchased at the click of a button through a QR code.
The art collection will be refreshed every two months, as part of an ongoing partnership with art Tanya Baxter Contemporary.
Inside Heathrow’s new luxurious VIP terminal
Dubbed The Windsor, the terminal offers an array of services from private chauffeurs, to butler services, and personal shopping. Of course, dining doesn’t stray from the theme of luxury with exclusive dishes from Michelin-starred chef Jason Atherto including English butter shortbread with praline cream, Earl Grey tea ice cream, custard sauce and charred mandarin.
The lounge interiors were designed to create a ‘home away from home’ feel. Eight private lounges were designed by Oliver Burns Studio and present a bright and airy feel. Elegance is at the core and is accentuated through local craftsmanship, including Axminster carpets and furnishings, alongside further details by Tom Dixon and Commune.
Heathrow is no stranger to accommodating luxury travel, and was the first in the world to offer a private service in the early sixties, which served diplomats and royalty exclusively. The Windsor lounge’s refined refresh is in addition to Heathrow’s £2.3 billion investment plan to upgrade the airport.
‘The Windsor by Heathrow is more than just a rebrand, it’s a testament to our heritage in pioneering luxury travel,’ says Charlotte Burns, VIP lead at Heathrow. ‘From our carefully curated interiors to our exceptional service, we provide our guests with an unparalleled experience that reflects the finest of British hospitality. From the moment you step out of your front door to the second you board your plane, we ensure that every detail is taken care of – making your journey seamless, relaxing and unforgettable.’
Prices start at £3,812 for up to three guests; heathrowvip.com
Wallpaper* Newsletter
Receive our daily digest of inspiration, escapism and design stories from around the world direct to your inbox.
Tianna Williams is Wallpaper*s staff writer. Before joining the team in 2023, she contributed to BBC Wales, SurfGirl Magazine, Parisian Vibe, The Rakish Gent, and Country Life, with work spanning from social media content creation to editorial. When she isn’t writing extensively across varying content pillars ranging from design, and architecture to travel, and art, she also helps put together the daily newsletter. She enjoys speaking to emerging artists, designers, and architects, writing about gorgeously designed houses and restaurants, and day-dreaming about her next travel destination.
-
Out of office: the Wallpaper* editors’ picks of the week
It was a jam-packed week for the Wallpaper* staff, entailing furniture, tech and music launches and lots of good food – from afternoon tea to omakase
-
Peugeot brings back a classic performance badge for the electric era: meet the E-208 GTi
Peugeot has unveiled the new E-208 GTi, a performance EV designed to hark back to a golden age of compact sports cars
-
This 18th-century Puglian villa has been restored with contemporary touches
The updated stonemason's workshop is a haven of centuries-old brick and sophisticated made-in-Italy design
-
This Hackney bar is reviving London’s legacy of lesbian spaces
Designed by Studio Popelo, La Camionera emerges as a vital sanctuary for London’s FLINTA* community, honouring it right down to the details
-
Time-travel to the golden age of the cruise ship at Sea Containers London
The South Bank hotel celebrates its tenth anniversary with four new suites inspired by period cabin design, from Edwardian elegance to 1980s glamour
-
Twin Peaks’ Double R Diner is coming to London (for a day)
Mubi marks Twin Peaks’ 35th anniversary with pop-up diner and streaming release
-
Ukrainian restaurant Sino adds to London's diverse food culture with warming traditions that feel familiar yet new
Pronounced see-no, the new Ukrainian restaurant in Notting Hill, by Polina Sychova and chef Eugene Korolev, is built on the intimate relationship between people and nature – offering beauty in simplicity
-
Art, pasta and maritozzi: this is Locatelli at the National Gallery
Chef Giorgio Locatelli is the National Gallery’s new Italian master with the latest chapter of his beloved London restaurant
-
A local’s guide to London – Climax Books founder Isabella Burley’s favourite haunts
Creative consultant Isabella Burley credits growing up in the English capital with shaping who she is today. She takes us on a tour of some significant spots
-
This new London restaurant is a Greek island idyll on a plate
Myrtos by Asimakis is a flavoursome ode to Kefalonia, conceptualised by Vernon Viljoen and Block1:Design
-
Late-night spring shopping comes to London’s Chiltern Street
On Thursday 22 May, those in London can enjoy the Chiltern Street Spring Shopping Evening, including a programme of in-store drinks, offers and workshops